Contact

We understand that moving problems can be stressful.
Therefore, we have gathered all reliable helplines and official agencies for you.

Whether you need urgent help, have legal questions or are just looking for advice: here you will immediately find the right contact person.

Police

Emergency contacts

Immediate Help

📞 112 - For life-threatening situations - direct threat by movers - assault or intimidation
- burglary or theft in your presence

📞 101 - For non-urgent police cases
- retrospective fraud reports - information on ongoing investigations - general police inquiries

Card Stop

Emergency contacts

Financial distress

📞 070 344 344 - Available 24/7
- in case of: misuse of bank card or credit card
- also: stolen wallet with cards
- free: service from Belgium

Crisis & helpline

Emergency contacts

106 - 24/7 listening ear
- for: emotional support
- when: overwhelmed by fraud experience
- free of charge: from all over Belgium

Economic Inspection - FPS Economy

Official authorities

For consumer fraud and unfair trade practices

Contact Center: 02 277 51 51
Opening hours: Mon-Fri 9am-17pm
eco.info@economie.fgov.be
economy.fgov.be

Online complaint:
- Website: economy.fgov.be/en/consument/complaint
- Direct link to form available
- Response time: 5-10 working days

What to contact:
- Misleading advertising or prices
- Unfair contract terms
- Refusal of invoice/warranty
- False promises about service

SIOD - Social Intelligence and Investigation Service

Official authorities

For undeclared work and social fraud

📞 Meldpunt: 02 528 63 00
🕐 Reachable: Mon-Fri 8:30am-17pm
📧 siod@rsz.fgov.be
🌐 socialsecurity.com

💻 Online notification:
- Form: socialsecurity.be/citizen/en/contact
- Available 24/7
- Anonymously possible

🎯 What to contact:
- Employees without a contract
- No social contributions paid
- Working under the table
- Social security benefit abuse

NSSO - National Social Security Office

Official authorities

For employer fraud and social security questions

02 509 31 11
Mon-Fri: 8am-17pm
info@rsz.fgov.be
rsz.fgov.be

Provincial offices:

Consumer Protection

Legal help

Emergency contacts

Official authorities

Platform

Are you facing relocation fraud?

Don't wait for the damage to worsen. Every day counts when you are a victim of fraud. Start a secure report now and get immediate help from the authorities.