Verification checklist

Before you sign, check that the moving company is genuine. Use the CBE, VAT, IRS, insurance and contract checklist to avoid fraud.

Always check these elements before you sign

🏢 Mandatory checks - step 1: company data (CBE)

CBE number verification

  • Go to: kbopub.economy.fgov.be
  • Check: is the company active and validly registered?
  • Note: date of incorporation (too new = risk)
  • Extra: look at legal form (limited liability company or public limited company safer than sole proprietorship)

NACE code verification

  • Code 49410: carriage of goods by road
  • Code 96090: other personal services (moving)
  • Alarm: codes unrelated to transportation

💰 Financial controls - step 2: VAT and taxes

VAT number check

Social Security (NSSO)

  • Question: social security number and proof that the company is in regulation
  • Refusal: automatic suspicion
  • Tip: serious companies show this voluntarily

🛡️ Protection checks - step 3: insurance and permits

Compulsory BA insurance

  • Minimum: €1.24 million coverage per occurrence
  • Document: request copy of policy
  • Insurer: check if the company really exists

Commodity insurance

  • Question: coverage for transportation damage
  • Details: what is included or excluded from coverage
  • Excess: how much will you pay in the event of damage

Transport permit

  • For: professional goods transportation
  • Check: FPS Mobility database
  • International: CEMT license for EU

📋 Legal checks - step 4: contract and conditions

Contract elements

  • Always require a written contract
  • At least 24 hours reflection time to sign
  • Clear about price, timing and responsibilities
  • Notice period: your right to cancel

Suspicious clauses

  • “Damage excess”: illegal in Belgium
  • “No guarantee delivery time”: unprofessional
  • “Payment before commencement”: maximum 30% advance payment
  • “Change prices”: only upon your approval

Table of contents

Are you facing relocation fraud?

Don't wait for the damage to worsen. Every day counts when you are a victim of fraud. Start a secure report now and get immediate help from the authorities.

Read more

Official sources

Use only official Belgian sources to check moving companies. Consult CBE, FPS Economy and MyMinfin for reliable company information.

Your rights

Discover your rights as a consumer in a move. Learn what is legally allowed around advances, deception and damages, and where to get help with disputes.

Fraud Recognition

Learn how to recognize rogue moving companies before it's too late. Discover typical warning signs, suspicious statements and behaviors that indicate fraud.