Complete report form
Important legal advice
Providing intentionally false information is punishable under Belgian law and can lead to fines of up to €26,000 and imprisonment for up to 2 years.
Provide only truthful information based on your personal experience.
Your report may protect others
Fill out the form as completely as possible. The more detail, the more effective authorities can act.
Story Template & Help
Writing Help - Follow This Structure:
How started
- How did you find this company (Google, brochure, recommendation)?
- First contact (phone, website, whatsapp)
- What did they discuss initially?
Appointments and contracts
- When did they visit (date/time)?
- What did they promise (price, timing, service)?
- Was a contract signed?
- How much did you pay in advance?
What went wrong
- When did you notice problems?
- What were they doing wrong?
- How did they respond to your complaints?
Current situation
- Do you have financial losses?
- Are there any ongoing issues?
- What do you expect to happen?
Tips for effective storytelling
- Use dates/times whenever possible
- State amounts exactly
- Describe communication (phone, email, whatsapp)
- Appoint witnesses if present
- Stick to facts, avoid emotional wording